Refund Policy

To ensure your complete satisfaction we will build your site in a hidden folder under our domain allowing you access to each and every page. This empowers you by giving you the ability to offer creative feedback and input regarding the changes that you desire from the comfort of your home or office. We will work with you step-by-step through the development process to ensure the site is meeting your expressed needs and exceeding your expectations. Once we have mutually agreed that the site is finished and ready to publish - then, and only then, are you obligated to pay us the balance for our web design services. Once we have received payment we will publish your website to your domain.

Once you establish an agreement with us on the creation of the website or service, or the undertaking of a project, you are bound by the following terms:
If there is any delay in the delivery of the finished product due to factors beyond our control, you will not be entitled to any refund from us.

Our refund policy works as below:
• 100% Refund, If Requested
• Prior to showing of any design layout, no questions asked, or
• Before 2nd round of revision request.

Refund Restrictions
• Refund is not allowed once Two rounds of revisions are requested and approved by you
• Refund must be requested within 15 calendar days from date of order.
• Refund not applicable on domain registration fees.
• Refund must be requested in writing. Reason Must be given)
• Refund not applicable on updates and add-ons on existing website.

Changes to our Refund Policy:

If we decide to change our refund policy, we will post those changes on this page, and/or send an email notifying you of any changes How can you contact us?
Should you have any questions or concerns about these Refund policy, please send us an email at support@sharplinesolution.com.. Thank you for your interest. We hope to have the opportunity to assist you and we look forward to seeing your project come to life!